Our expertise runs deep - you can trust our qualified opinion for the service of your Ford, Lincoln or Mercury vehicle.
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Send Us an EmailWe’re a locally owned small business that has your best interest in mind
In 1997, our owner worked at a Ford dealership. Ford trainers came to the dealership to encourage better customer service in an attempt to improve customer retention. Ford’s own data showed that only 8% of customers returned to the selling dealer for service and maintenance of their vehicle after the original sale. He realized that 92% of the customers were going elsewhere for service and repair. He always wanted to own his own business and realized what an opportunity there was for a dealership alternative that actually specialized in one line of cars and trucks. Quality Automotive was born to be that alternative offering the same experience as the dealer without the extra cost and impersonal service of the dealer.